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COVID -19 Information for children isolating

Below are some of the most commonly asked questions regarding self-isolation. Please do take time to read these carefully. If you still need more information, please don't hesitate to contact the school. 

FAQs

My child needs resources such as their sketch book. What should I do?

Your child's teacher will upload the majority of the resources that are needed on to MS Teams. If you think they are missing something that they are unable to work without, please message your child's teacher on MS Teams. 

 

I am experiencing technical problems including loss of internet, issues with MS Teams logins etc. What should I do?

The best thing to do is to get in contact with the school. Please provide as much detail as possible so that we can best support you to resolve the issue.

 

I don't have internet access or a laptop that my child can use. What do I do? 

With issues such as lack of internet or no working laptop/computer, please let us know so that we can do our best to help you, and can let your child's teachers know about the issue. In some cases, we are able to loan laptops to pupils or provide SIM cards so that pupils can use the data allowances to access the internet.

 

My child only has access to a tablet or a smart phone. Can they still use MS Teams?

Yes - MS Teams is a very versatile programme. Your child can complete a lot of their work with just a smart phone or tablet. 

 

My child's work isn’t on MS Teams. What should I do?

Work will be uploaded to MS Teams on a daily basis. Staff will be delivering lessons in school as well as catering for individuals who are self-isolating.  This means work may be uploaded to MS Teams at the end of the day, and there will be times when your child cannot complete work at the same time as when the lesson would usually happen. 

Please remember that the work that your child does at home will not always be the same as the work that they would do when they were at school. Teachers will have had to adapt their lessons and resources for your child for them to be able to complete at home.

Your child may find that they are progressing through the work quicker than anticipated.  If you would like additional work or support, please message your child's teachers directly through MS Teams.  

If you do not get a response, please email the school.

 

I am struggling to structure my child's day. What should I do?

We would advise that your child follows their normal routine as much as possible with an 8.00am start, and have their break and lunch at the usual school time. Prioritise morning sessions on the core subjects such as English, maths or science and then pick one other subject for your child to complete after lunch for example.

Take some time to write down how your  child is going to spend their day. Sticking to a routine will give your child a sense of order and normality.

 

Other general questions

How do I access free school meals while self-isolating?

If your child is usually entitled to free school meals, you will get a phone call or text message from the school asking whether you would like to collect a meal pack. The meal pack will last up to one week and therefore you may be asked to collect more than one. Remember to let the school know about any allergies your child may have.

If you are self-isolating you cannot collect the pack yourself.  You will need to ask a different member of your household, or someone from a different household, who is not isolating to collect the meal pack.

If you think you are entitled to free school meals but you have not been contacted please email fsm@whtc.co.uk.

 

What if my child feels ill but does not have coronavirus symptoms?

If your child is unwell and would not have been able come to school, please message your child's teachers on MS Teams to let them know that you are unable to complete any work that day.

When your child is well enough to begin work again, please let your child's teachers know and help them begin catching up on any missed tasks.  Your child's teachers will extend any deadlines as needed.

 

I need someone to talk to. What should I do?

It is normal to find this period of time difficult. Remember, there are lots of people who are available to talk to if you need us.

If you feel that you need someone to talk to during this time, we are here to listen. Your child's head of year can be contacted via email at reception@elps.co.uk, alternatively you can contact our Designated Safeguarding Lead, Emma Duong directly via email at safeguarding@elps.co.uk.

There are also lots of helpful websites available if you are finding self-isolation challenging. 

https://youngminds.org.uk/blog/looking-after-your-mental-health-while-self-isolating/